Businesses would benefit from considering AI from the perspective of business capabilities rather than technologies. AI can generally assist three crucial business requirements: automating company activities, learning from data analysis, and interacting with clients and staff. Healthcare and finance are being actively changed by AI every day. However, the food service sector is still a baby regarding AI. The food service industry contributed 2.1 percent to the US GDP in 2016. Although that may not seem like much, restaurants are the second largest employer in the United States, and customers come into contact with them almost daily.
Data analysis is one of AI’s most practical applications. Handful organizations have been reported to employ AI to forecast food orders, income, inventory, or customer traffic, but a few are beginning to provide that information to restaurant groups. One such tool is the AI Assistant by OneBrain. It is a virtual assistant that will read reviews of places for you and compile ratings of restaurants and other establishments for easier access for consumers making the process relatively easier.
If this tool works in the promised way, it could save a lot of time and, at the same, ensure quality experiences for people according to their expectations. Some examples that could work (according to the website) are:
- Cafe with wifi and outdoor seating.
- Best barber for men with curly hair
- Authentic pho with veggie options
- Quick place to get a smog test
Looking at reviews for every place could be a hassle for most people having hectic schedules; this tool, therefore, could make the task less painstaking. Reading reviews and going through intense searches could all be skipped with the click of a finger. However, how effective this tool remains to be seen.
Amreen Bawa is a consulting intern at MarktechPost. Along with pursuing BA Hons in Social Sciences from Panjab University, Chandigarh, she is also a keen learner and writer, having special interest in the application and scope of artificial intelligence in various facets of life.