Troubleshooting browser issues with iHeartRadio – iHeartRadio Help

Please note, as of 2/10/2021, no longer supports Internet Explorer 11. 

For the best listening and browsing experience on your desktop computer we suggest using one of the following supported browsers. 

Supported Browsers

If you’re using an older version of a browser listed above most issues can be corrected by upgrading.

Reset Chrome

If you’re using Google Chrome and you’re not seeing the black play bar at the bottom of the site please try resetting Google Chrome to the default settings.

Clear browser cache

Often clearing your browser cache will resolve issues. Instructions for popular browsers can be found below.

Disable Ad Block

Some Ad Block add-ons or extensions might impact your listening experience on the iHeartRadio website. If you’re having issues listening or browsing please try disabling your Ad Block add-on or extension.

Not sure what your browser you have or your current browser version? Visit to find out!

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